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Social Media Marketing

Social Media Content Pillars: The Secret to a Brand’s Social Media Success

28 March, 2024
8 min read
Ellie Scott

As a social media marketer, there's a lot to do.

Between content ideation, creation and execution, you're likely to be a very busy bee - especially if you manage multiple social media accounts.

So, when time is short and your social media content ideas are running low, how can you create consistency and give structure to your existing strategy?

Two words: content pillars.

This quick guide will explore how and why social media content pillars can help you focus and organise your social media strategy. With our advice, you'll feel confident enough to start creating your own social media content pillars in no time.

What are social media content pillars?

In the context of social media marketing, content pillars are a set of themes or topics that your brand can use to create posts.

These themes, sometimes called 'buckets', are specific to your brand and should reflect the most popular content with your online audience.

The social media content pillars you choose should encompass and be consistent with your brand’s purpose, values, tone of voice, positioning and general aesthetic look and feel on social media.

Example content pillars could include:

Self-care and support:

Company updates (new collections or product releases):

Customer testimonials:

Blog promotion:

Relatable industry humour:

Different types of social media content pillars will work for some brands and won't work for others. For example, self-care and well-being advice might be better suited to a beauty, fashion or lifestyle brand. 

Whereas a brick-and-mortar real estate agent might rely more heavily on overt customer testimonials to attract prospects on social media.

The important thing to remember, is that each pillar should represent a type of relevant content that your followers want to see.


content pillar ideasSource: Online Drea

Why are content pillars useful for your social media strategy?

Having social media goals is one thing, but when you're in the weeds of creating content for social media, it can be easy to forget why you're actually doing it.

Having specific themes or categories that each post or piece of content should align with can greatly simplify the process of creating valuable content that supports your social media goals.

Instead of guessing and creating purposeless posts, having content pillars allows you to create meaningful content that aligns with your social media KPIs.

Content pillars also bring a sense of organisation to your brand's social media content approach, making it easier to plan your content calendar. With specific content themes to work with, your content ideation process becomes faster and more focused.

Additionally, content pillars help your brand maintain consistency across different social media platforms, giving your brand a strong identity. By creating content that belongs to your brand, your followers will quickly learn what to expect and can follow along as you piece together your brand story.

Here's how to develop a content pillar strategy for your client's brand:

1. Understand the brand's marketing personas:

To create effective content pillars, it's crucial to know your target audience. Identify the platforms they use, the topics they're interested in, their values, and the educational content they find valuable. This understanding will help you create content pillars that resonate with your potential customers.


5 Steps to Define and Reach Your Social Media Target Audience

2. Conduct competitor research:

Researching your client's competitors will give you insights into what works in their industry. Take note of successful competitor posts and identify any gaps in their posting schedule. Use this information to formulate your own content pillars.

3. Stay updated on industry trends:

Keeping up with industry trends allows you to create content that aligns with your audience's interests and current developments. Follow industry leaders, attend webinars and events, read trade publications, and use social media monitoring tools to stay informed.

4. Research current social media trends:

Stay attuned to dominant social media trends that are likely to endure. Video content, influencer marketing, creating a strong community, interactive features, live streaming, and social commerce are all trends to consider incorporating into your content pillars.

5. Audit the brand's social media channels:

Conduct regular social media audits to understand what types of content resonate with your followers and what doesn't. You can use Sendible's analytics feature to see which posts are bringing in the most engagement.

Use this information to adjust your content pillars and phase out unsuccessful content.

Remember, these strategies will vary depending on the industry your client is in. By following these steps, you can develop a well-rounded content pillar strategy that supports your client's brand and social media goals.

Content pillars also help bring a sense of organisation to your brand's social media content approach. Planning your social media content calendar becomes much simpler when you already have a set of specific content themes to riff off and research.


Simplify your content scheduling workflow.

Tailor content for every platform and save time when crafting posts for your clients. Plan their calendar in advance and give them visibility on what's next.

Explore publishing features

As content pillars weren't brilliant enough, they also help speed up the content ideation process since your ideas are already focused on specific themes and topics.

Finally, content pillars can help your brand achieve that all-important tone of consistency on different social media platforms. This helps to give your brand a strong identity on social media, since you're creating content that recognisably belongs to you.

Your followers will quickly learn what to expect from browsing your brand's themed, serialised content, and can follow along on the journey as you continue fitting the pieces together and creating a brand story just for them.

How to come up with a content pillar strategy for your client's brand

As we've already mentioned, the content pillars that your brand or business decides on will vary depending on the industry you or your clients are in.

However, there are some concrete ways to start thinking about your approach:

  1. Take a look at the brand's marketing personas
  2. Carry out competitor research
  3. Stay on top of the industry trends
  4. Research current social media trends
  5. Run a social media audit
  6. Assign hashtags to each content pillar

1. Take a look at the brand's marketing personas

Knowing exactly who you're speaking to is essential for success in social media marketing. That's why it's so important to have a set of well-established marketing personas at your brand's disposal - they act as your north star for generating conversions!

To create effective content pillars for your client's brand social media strategy, you have to ask yourself some key questions:

  • Which platforms are their target audience using?
  • What topics is the target audience interested in?
  • What values does this target audience hold?
  • Which topics are educational and valuable to the target audience?
  • How can my client's social media content help resolve the target audience's pain points?

The answers to these questions will help you to identify the kinds of content that their (or your) potential customer wants to see, and you'll be able to create content pillars from here.

Pro Tip >>>Don't worry if your business hasn't created any social media marketing personas yet, you're able to create new personas using Hubspot's “Make My Persona” generator.

choose the best social media channels for your brand with Sendible's free guide

2. Carry out competitor research

In order to truly understand your client's market, you must be aware of what their direct competitors are doing.

Make a list of the top five competitors in their industry, and head to their social media channels to check out what you're competing against. Make a note of any competitor posts that have performed particularly well, and spot what sort of topics they're posting about and what social content performs well. Identify any gaps in their posting schedule and formulate your content pillars around them.

After this quick qualitative analysis, move on to social listening. Simply start typing in the keywords in social media platform's search bar to uncover what topics are trending and what your competitors are posting about. This will allow you to track your competitors, stay on top of trending topics, and finally, be one step ahead of the competition.

As important as conducting competitor research, it's important not to lose sight of your overall goals. Remember not to get too bogged down in comparison - you're only visiting their channels for ideas rather than plagiarising or copying. Social media content that's creative and original will always speak for itself!

3. Stay on top of the industry trends

Keeping abreast of industry trends on social media can majorly impact your content pillars. 

You can craft content that speaks to the audience's current interests by staying informed. This can result in increased engagement and growth for your client's social media channels.

Moreover, being in the know about industry developments can also serve as a catalyst for fresh and engaging content ideas. Including industry trends in your content pillars keeps your social media strategy current, relevant, and impactful.

Here are some effective ways to do that:

  1. Follow industry leaders and influencers on social media to stay updated on news and developments.
  2. Attend webinars and events to network with other professionals and learn about the latest trends.
  3. Read trade publications and blogs regularly for valuable insights.
  4. Use social media monitoring tools to track keywords, hashtags, and mentions.
  5. Engage in online communities to interact with other professionals and stay informed.
  6. Include subscribing to RSS feeds through your social media management tool's content curation feature.

By implementing these tips, you can stay ahead of the game and maintain a competitive advantage in your industry. Stay informed, stay ahead.

4. Research current social media trends

Staying attuned to dominant social media trends is crucial for building an impactful social media strategy. Here are five trends that are likely to endure:

  • Video Content: Video continues to be a dominant force on social media, with platforms like TikTok, Instagram, and YouTube making it easier for businesses to share eye-catching video content. This is an excellent way to share not just long form content but short-form as well.
  • Influencer Marketing: Influencer marketing is a proven way to reach and engage target audiences. As the trend continues to surge, businesses are expected to increase their investments in influencer partnerships.
  • Creating a strong community: Don't worry about the number of followers. Instead, focus on creating a loyal community. Invest additional time in crafting relevant topics that provide value and spark conversations.
  • Interactive Features: Interactive features, such as quizzes, polls, digital flipbooks, and augmented reality, are rising in popularity and provide a fun, engaging user experience.
  • Live Streaming: Live streaming remains a hot trend, allowing businesses to connect with audiences in real time and provide exclusive access.
  • Social Commerce: The trend of buying and selling products through social media, known as social commerce, is rapidly expanding. Platforms like Instagram and Facebook are making it easier for businesses to sell their products directly on the platform.

By incorporating these enduring trends into your social media content pillars, you can build a strategy that is both current and impactful. Staying on top of dominant social media trends is key to creating a social media marketing strategy that connects with your target audience.


The Top Social Media Trends That You Need To Pay Attention To

5. Audit the brand's social media channels to see what content works and what doesn't

Carrying out a social media audit is ideal for spotting trends and taking the pulse of your followers' content habits.

It's important to regularly look inwards at your own channels to identify the types of content that your followers are engaging with, and what's not working.

Once you've done your audit, you can start to phase out any continually unsuccessful types of content and posts, and adjust your brand's content pillars accordingly.

Pro Tip >>> Use our social media audit templates tailored to specific features of each social media network:

6. Assign hashtags to each content pillar

Assigning hashtags to each social media content pillar can help you reach a wider audience and increase visibility on the platform.

Hashtags categorise and organise content, making it easier for users to discover relevant posts. When creating your hashtags, ensure they align with your content pillars and are relevant to your target audience.

You can use our niche hashtags for each social media channel to get started with your hashtag strategy:

It's also a good idea to switch up your hashtags periodically to keep your content fresh and appealing to your audience.

By using hashtags effectively, you can maximize your reach on social media and drive engagement with your content pillars.

How Sendible uses content pillars

Here at Sendible, we've based our content pillars around our brand values. 👇

sendible content pillars

These CARE values guide our social media strategy and inform the types of content that we post.

Above all, we use our social media channels as a place to be helpful and provide value, therefore, each content pillar that we use relates to this ethos.

Some examples of Sendible's social media content pillars include:

And, to stay on top of trending formats, we ensure including short-form videos, single posts, and carousels in our content calendar.

Head over to our social media channels (Twitter, Instagram, LinkedIn, Facebook, TikTok) and see if you can spot any more!

Wrapping up

Adding content pillars to your brand's social media strategy could level up your content efforts.

Be strategic in your approach, by carrying out competitor research, auditing your brand's social media channels and, most importantly, using your brand's marketing personas to guide every piece of content you create for social media.

We can't wait to see what you come up with!