Dive into this monitoring tutorial to learn how to find your brand mentions (even if you share the name with another brand), negative and positive messages, and of course, how to check your competitors and search for relevant industry news.
Great social media managers turn engagement into action. Ask these interview questions to easily separate professionals from regular social media users.
Dive into this guide to uncover how to deliver stellar customer service on social media networks like Facebook and Twitter. If you don't think you have the time to do it, you will be surprised by how simple it can be. Remember, great customer service can
Stop asking clients to send their passwords over email and storing them in spreadsheets - it’s not worth the risk! Discover our new Client Connect feature.
Social media is ever-changing, and Twitter has set its sights on promoting authenticity by tightening the reins on how you schedule Tweets.
All you need to know about Facebook’s News Feed algorithm changes + 20 tips on how to push back and improve your Page in this 3,600-word guide!
Know what to pay your next social media manager in the US or UK and learn how to craft the right job description based on responsibilities and requirements.
Creating different posts for every social network is considered best practice, but we rarely have the time to do it. Adjusting your content pays off, and this is how our new feature helps.
Passionate and productive social media managers share these seven important attributes
Our bulk approval feature allows users to import up to 300 social media posts and send them to a team member for edits or approval.