A service is how Sendible connects to social media networks like Facebook, Twitter, or Instagram. Once you select your services, Sendible will be able to directly post to these platforms, pull in comment streams, and monitor keywords.

If your goal is to schedule content, you will only need 1 service for each profile that you'd like to post to, i.e. 1 service = 1 profile.

If you'd like to monitor engagement on your posts in real-time, then you may need to connect an additional service per profile. Note: this would apply for Twitter and Facebook.

Additional functionality can be added using your services allocation. For example: setting up an RSS feed to auto-post or monitoring comments on your Facebook ads will each cost 1 service.

Get support from real people - every step of the way. All plans include access to our helpdesk's how-to articles, live group training sessions, and our live chat which is available during UK business hours (9 am - 8 pm GMT).

1:1 onboarding and additional support are provided by our customer success team for customers on the Large and custom plans.

Sendible supports all key social media networks including Facebook, Twitter, Instagram, LinkedIn and now, scheduling Google Posts to Google My Business. You can also monitor and respond for Facebook Ad comments, connect your blogs to draft posts from within the dashboard, and much more.

Publish photos and videos directly to Instagram Business Profiles, and schedule reminders for stories and carousel posts with in-app notifications.

You can also add locations to your posts and automatically publish your hashtags in the first comment. Unfortunately, we don't support answering direct messages on Instagram at the moment.

In order to comply with the posting policies of social media sites, we apply a daily posting limit for each user. During the trial period, the limit is set to 100 posts per day per user. Paid users on the Traction plan and above have a higher daily posting limit. 

This limit is put in place to prevent social media accounts from being suspended which can happen if your posts are flagged as spam or are reported by social media users for other reasons.

We currently support three currencies: USD (U.S. Dollar), EUR (Euro) and GBP (British Pound). Unfortunately, we do not support any other currency at the moment.

We accept all major credit cards. Payments are usually taken monthly but we also offer a 15% discount if you choose to pay annually. If you would prefer to pay by invoice or purchase order, please contact us.

Please note: If you are a UK-based customer, you will also be billed VAT.

There are no contracts on our standard plans and you can cancel at any time. At the end of your free 14-day trial, you’ll be asked to add your credit card. If you add a credit card during the trial, you'll be billed automatically at the end of your trial period.

If you sign a contract for a custom or a White Label plan, the terms outlined in the contract will be applicable.

Yes, we do. If you're a nonprofit or charitable organization, you can receive a monthly discount of 15% on any plan. If you choose to pay annually, you can get a 25% discount on any plan.

Please note that only one type of discount can be applied to your account.

Yes, we do support scheduling posts with images to Google My Business so you can keep your locations updated! Reports are not available at the moment and will need to be accessed natively.

Unfortunately, we do not provide RFPs at the moment. We do, however, offer a free 14-day trial and can provide a personal demo for Growth plans and above.